Privacy Policy

VU-QC ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the VU-QC platform and website.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, job title, and contact details provided during registration or demo requests.
• Project Data: Documents, drawings, contracts, and other files uploaded to the platform for analysis. This data is processed solely for the purpose of providing our services.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
• Device Information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

• Provide, operate, and maintain the VU-QC platform
• Process and analyze uploaded documents as requested by you
• Improve and personalize your experience
• Communicate with you about your account, updates, and support
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest (AES-256), role-based access controls, and regular security audits. Project documents are stored in isolated, encrypted environments.

4. Data Retention

We retain your data only as long as necessary to provide our services and fulfill the purposes described in this policy. Project data can be deleted at your request. Account data is retained for the duration of your subscription plus a reasonable period for legal compliance.

5. Third-Party Services

We may use third-party services for hosting (AWS), analytics, and communication. These providers are bound by data processing agreements and are required to protect your data in accordance with applicable regulations.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at info@vu-qc.com.

7. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at info@vu-qc.com.